Receive a complimentary guest card to enjoy 5% off selected purchases.
Isetan Isetan

Receive a complimentary guest card to enjoy 5% off selected purchases with your Visa card.

Since it opened its doors to the public in 1933, Isetan Shinjuku has continued to serve as the capital’s most prominent fashion trendsetter – a store that introduced most of the world’s ‘first in fashion’ to Japan. Isetan Shinjuku houses the world’s most renowned international fashion brands and continues to act as a hub for Japan’s latest fashion.


To redeem your guest card, present your valid passport at the tax-free counter prior to making a purchase.

For full store information, visit

Merchant Terms and Conditions

  • Isetan is solely responsible for this offer.
  • This offer is not valid for Visa cards issued in Japan.
  • The discount cannot be used at select brand stores. Please contact Isetan staff for further details.
  • This offer is valid at all Isetan stores. 
  • This offer is also valid at Fukuoka Iwataya and Sapporo Marui Imai.
  • For more information, visit

Visa Terms and Conditions

  • Visa Shop Around the World offers are valid from 1 March 2024 until 28 February 2025 unless otherwise stated. Please see individual merchant blackout dates.
  • Except where noted, offers are valid only when paid with a valid Visa card issued in South Korea, Hong Kong, Macau, Taiwan, India, Malaysia, Thailand, Indonesia, Vietnam, Philippines or Cambodia.
  • Either print or save this offer on a mobile device, and present the appropriate offer and your valid passport at time of payment, unless otherwise stated.
  • Failure to redeem the offer or present your valid passport at the proper time may result in denial of the benefit.
  • You must pay with a Visa card in order to receive your discount or benefit. The name of the Visa cardholder must be the same name of the passport.
  • Offers may not be used in combination with other promotions, discounts, coupons or special offers.
  • Offers may not be redeemed for cash or other items.
  • Offers are valid only at locations listed on this page.
  • Limited one offer per person per visit. Offers and services noted on this page are the responsibility of the individual merchant.
  • Contact the merchant directly for enquiries or additional information.
  • Terms and conditions for each offer vary. Read the terms and conditions before use. Merchants may apply additional terms and conditions which may not be stipulated on the Visa website. Visa cardholders are solely responsible for checking and complying with the terms and conditions imposed by the relevant merchant.
  • Retain your Visa card receipts after your purchase. You may be required to show proof of purchase in case of claims after your return.
  • Visa reserves the right to modify or cancel this offer at any time and without notice. 
  • Visa is not liable for any and all claims, complaints, or disputes that may arise from any goods and/or services that the cardholder purchases or intends to purchase under the offer, and such claims must be resolved directly between the cardholder and merchant. The cardholder may not make any claims against Visa or Visa card issuers.
  • Without violating the above principle, for any physical injury, death, untruthful statement, harm or negligence resulting or deriving from the use or intended use of the goods and/or services under the offer, Visa will not be responsible for anyone with regard to any relevant (direct, indirect, or other) damage, injury, expenditure, or request.
  • Information contained on this page is current as of February 2024 and is subject to change. Offers and services are subject to change or discontinuation.
  • Except where specifically noted, offers on this page are exclusive of tax and service charges.
  • Each customer accompanying the Visa cardholder who fulfills the specific requirements of the offer is also entitled to the benefit(s).
  • Photographs are for image purposes only. Actual items may vary from the images found on this page.
  • Any gifts must be claimed at the destination. They cannot be claimed after your return. Limited one gift per customer, no more than once every six months. You may be required to leave your name when claiming a gift with purchase. Any gifts are subject to change depending on stock.